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Recruiting in: Argentina, Uruguay, Chile, Peru, Colombia, Brazil and Mexico.
Position: Restaurant Assistant
Department: Hotel / Restaurant
Immediate superior on board: Head Waiter / Senior Steward
Qualifications / Job experience
- Training in a hotel or restaurant.
- Job experience as a steward.
- Good knowledge about products, classic service standards and restaurant operations.
- Good command of German and English language.
- Responsible for the service in the assigned working area and according to instructions Maitre d’, Headwaiter
- Assist in creating a warm and welcoming environment for our guests.
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner.
- Clean, organize and maintain designated service station and prepare mise-en-place to ensure that the station is ready when required.
- Careful handling of all work equipment and appliances his/her/diverse station
- Provide attentive and personalized service to ensure that guest requests are fulfilled promptly.
- Ability to communicate orally and verbally in German and English with employees and guests.
- Responsible for the cleanliness, maintenance and upkeep of all equipment and ship property used to complete assigned tasks.
- Minimize breakage and loss of all equipment and use only authorized chemicals in an approved manner.
- Respect always fellow colleagues and cooperate with all management decisions.
- Willingness to taste the food and drinks associated with the menu and willingness to participate in all planned training and menu briefings.
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction always and ensure that any guest complaints and comments are reported to management
- Strict adherence to all agreed regulations (USPH/HACCP, ISM/ISO, SQM, Company standards), especially regarding security, environment and hygiene regulations in his/her area of responsibility.
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