How does the application process work?
First you must send your CV in English: If you match one of our positions we will contact you by email, phone or skype. Please check your spam folder!
You will be contacted for a first interview (skype or in person) only if your profile matches one of our positions. After a succesful interview directly with the company (employer), you will receive a LOE (Letter of Employment) from our client (Cruiseline or Concessionaire).
Once you have been pre-screened, all we ask of you is that you are honest with us. If you are not serious about working on a cruise ship, if your family does not want you to go or if for some reason you change your mind, please inform us as it is unprofessional of us to put CV’s forward of candidates who are no longer available.
Preparing for your interview
If you will be interviewed by Skype, we suggest you read our recommendations :
If you do not already have Skype installed on your computer, you can download it free at www.skype.com. After downloading, you can create a free account – there is no cost for using Skype with other Skype users.
Make sure you are in a QUIET location, without background noise (traffic, phones, dogs, babies, etc)
Make sure you have a good speed internet connection, with working webcam, speakers and microphone (or headset) and TEST EVERYTHING before the interview begins. In order to test your Skype connection, you can add the Skype user echo123 – this is a call testing service which allows you to check your sound and microphone.
Be online at least 5 minutes before the scheduled time of the interview.
Dress professionally/smartly. This doesn’t mean you have to wear a suit and tie (but you can if you wish) however we recommend you wear a smart shirt, and make sure your hair is tidy.
Try to relax and not feel nervous. If you are not used to using a webcam, try talking with a friend by webcam in advance, to get used to it.
Before joining the Ship
There are a few steps to take before you can join a ship:
Documents you will need to work on a Cruise Ship
These documents will be processed once you are offered a position. There’s no need to concern yourself with obtaining any of these right now. We will assist you with the necessary information on how to obtain them at the appropriate time.
Valid Passport beyond the day of the end of your contract. If you do not have a passport, we suggest you obtain one now, before starting the process. Obtaining the passport is at your own expense.
Crew Visa: C1/D
Prior to joining a cruise you will need to apply for a Seamans Visa at the US Embassy. It is Transit and Seamen visa. You may need another visa depending on the port where you join. We will let you know. Visa costs are covered by the company – however you will need to pay at the time you make the online application at the Embassy, and then present your receipt onboard the ship when you join and the cost will be refunded to you.
You do not need to apply for a Green Card and a tourist visa is not valid for this type of job. You will receive an LOE (Letter of Employment) so you can obtain your visa. This visa is not required for Canadians or US citizens or residents.
*KEEP A COPY OF THE PAYMENT RECEIPT AND PRESENT IT TO THE HR COORDINATOR OR CREW PURSER WHEN YOU JOIN TO RECEIVE YOUR REFUND FOR THE COST OF THE VISA*
Police Clearance Certificate (No Criminal Background)
Pass and get approved a complete medical exam
You will be asked to undergo a full medical examination. It will include blood analysis, a chest x-ray, a urinalysis, drug screen, pap smear, pregnancy test, hepatitis A, B, C and other general checkups.
It is highly recommended that if you are taking any medications or have a pre-existing condition that you discuss it with us prior to obtaining the medical. These medical exams are mandatory as the company needs to know that you are physically fit to work on board. Failure of the medical or drug test will result in the termination of your contract. Once approved, this medical documentation will be valid for two years
The cruise line will provide you with medical insurance throughout your entire stay (contract) on the ship. Please note that in most cases you will have to pay for this examination.
STCW Certificates: Depending on the company
Standards of Training & Certification and Watchkeeping
These are certificates that shows that you know the Basic Safety procedures at sea. Some companies request that you have it already before joining the ship.
Personal Survival Technique
Fire Fighting Prevention and Fire Fighting Training
Elementary First Aid
Personal Safety and Social Responsibility
Security Awareness (Puede obtenerse online)
Crowd and Crisis
Due to the high volume of applications we receive, we are not able to reply each and every candidate.We can only reply to those who meet the requirements and in case we have a position available. Please check your spam folder. Remind that interviews are in English only.